I have lost my license, where can I find it?

You can log into the website and this will take you to the Previous Purchases page which will show you your license key.

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How do I deactivate a computer?

In short, you can’t. But you can contact support@next.audio and we’ll be happy to help you out with moving one of your activations to another computer.  

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I’ve unsubscribed from the customer mailing list by mistake.

In order to prevent spam, we cannot re-add you to a list that you’ve unsubscribed from but you can re-add yourself by going here.

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What is your refund policy?

We will gladly provide a full refund if either: Your license has not been activated on any computer yet. The program is not working as advertised and we are unable fix the issue. If you already have activated the app […]

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How do I reset my license?

If you’re getting errors about your license being invalid, you may have entered it incorrectly. Especially if you used cut and paste, you very likely could have space or newline characters at each end of the license number string. I […]

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What payment methods are supported?

You can pay for Rekord Buddy using any major credit/payment card like American Express, Visa or MasterCard.

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Is there a discount for Rekord Buddy 1.0 users?

Yes. Once Rekord Buddy 2.0 is released, 1.0 users will be able to launch Rekord Buddy 1.0 and get a dialog giving them a $5 discount on the purchase of version 2.0.

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